Mission
CSR is a company of people dedicated to delivering best-value
services and solutions based on innovative applications of
science and technology.
We commit to exceeding our customers' expectations for
quality, responsiveness, and professional excellence while
delivering within the agreed price and schedule.
We maintain the highest standards of ethical behavior
and professional integrity.
We employ people of exceptional creativity, expertise,
and determination who work closely with one another and
with our customers.
We pursue technical growth and market diversification
to increase value for our customers and opportunity for
our employees.
We motivate and reward outstanding performance through
our employee ownership system.
We foster a working environment that encourages technical
objectivity, professional and financial growth, and entrepreneurial
freedom.
Values
How we achieve our mission is as important as the mission
itself.
Driven by Quality and Customer Satisfaction - We satisfy our
customers by delivering services and products of consistently
high quality within the agreed price and schedule. We also
strive to exceed their expectations in terms of responsiveness
and dedication. Key aspects of our quality focus include responding
to customer appraisals of CSR's performance, conducting independent
technical and management reviews, and continuously improving
our business processes.
One of CSR's distinguishing characteristics is the depth of
our focus on the customer's mission in the broadest context.
We not only respond to current requirements, but we also anticipate
emerging needs.
We are also distinguished by our ability to integrate our
outstanding professionals and resources with the best talents
and technologies available anywhere. These two characteristics
will become even more important as customer requirements grow
in complexity and scope.
Committed to the Highest Standards of Ethical Behavior and
Professional Integrity - CSR, as a corporation, and our employees
as individuals, commit to and are accountable for upholding
the highest standards of ethical behavior and professional
integrity.
We create an ethical working environment in which customers
and employees are treated with fairness and respect. Our customers
demand this as a matter of principle. Our employees expect
it as an essential part of a productive workplace. Our shareholders
require it because it is the proven way to protect and grow
their investment.
CSR's comprehensive ethics program, which includes corporate
oversight, employee training and accountability, participation
in industry-wide initiatives, and formal processes for resolving
conflicts and addressing ethics issues, helps us maintain
our high standards.
Built by Excellent People and Team Effort - Our reputation
for excellence has been earned by people of exceptional creativity,
expertise, and determination, working closely with our customers
and each other. Staffing for excellence will continue to be
the foundation of our success.
CSR attracts and motivates recognized leaders in their fields
and encourages them to build businesses and lead team efforts.
We support these leaders with outstanding people of all types
-- technical, marketing, managerial, and administrative.
To serve our business objectives, we provide opportunities
for our employees to improve their competencies and to grow
professionally. We must also encourage new approaches to internal
team building so that we bring the best talent within CSR
to bear on our customers' requirements.
Credo
We, as Control Systems Research Corporation Employees, are
dedicated to the delivery of quality scientific and technical
products and services contributing to the security and well-being
of our communities throughout the world. We believe high ethical
standards are essential to the achievement of our individual
and corporate goals. As such, we fully subscribe to the following
commitments:
To Our Customers:
We shall place the highest priority on the quality, timeliness,
and competitiveness of our products and services.
We shall pursue our objectives with a commitment to personal
integrity and high professional standards.
To Our Fellow Employees, Present and Prospective:
We shall promote an environment that encourages new ideas,
high-quality work, and professional achievement.
We shall treat our fellow employees honestly and fairly;
and we shall ensure equal opportunity for employment and
advancement.
We shall share the rewards of success with those whose
honest efforts contribute to that success.
